General FAQ

What is

BeTranced is an online portal for everyone who is looking for solutions for problems related to various areas of life, from physical health, mental health, emotional health to personal development, love & relationship, life purpose, money, fitness, and spirituality & metaphysical.

How do I create a betranced account?

You can easily create an account by following these simple steps :

  • visit on our website :
  • Click on “LOGIN/SIGN UP” button
  • Now you are redirected to the registration page and create an account here

How do I change/reset my email address and password?

You can change/reset email address and password by followin these steps :

  • Go to account your account dashboard
  • Click on Setting Tab

  • In the “General” section you can change email address and password

What is Betranced Group?

Groups in Betranced are gatherings of members, posts, and any other user-generated content. Here any member can create a group in Betranced. When a member creates a group, this person automatically becomes the group administrator. The group will help users to discuss their opinions and ideas.

Is my personal information safe?

We care about your privacy. You can read our Privacy Policy for more. The Privacy Policy is part of our Terms of Service.

Client FAQ

How do I take a Betranced course/product/service?

To buy the course, First you should visit on our Course page and here you will find many courses. Click on your desire course and the course will be open. Then click on “Get Course” button and you will be redirected in cart page (You have to login first for redirecting to cart page).

Now you can apply coupon (If you have any) and click on “Proceed To Checkout” button and you will be redirected to checkout page. Here write all essential info and complete payment. After completing the payment you will find the course at your account dashboard and now you are able to access this course.

Note : This way you can also buy products and services. All you have to do is go to our shop page to buy products and services. Rest of the process are same like course

Do I receive anything after I complete a course?

After completing and passing a course you will receive a dynamic certificate

Do you offer a Demo course?

We don’t offer a demo course for trial. However, you can preview some lessons of courses before purchase. Also we have a refund policy which lets you cancel your purchase and gets a refund during the first 14 days. So you can try it for 14 days and then decide if you want to keep it or not.

Where can I get support if I'm stuck a course?

If you find you have a question about a course, you can send message directly to instructor from your account dashboard or you can ask to instructor in course forum. Also you can post your any type of questions in our Community Forum.

Our customer support is always ready to help regarding any issue. You can send inquiry to customer support via Live chat.

How do I use a promo/coupon code?

When you add a product/course to the cart and go to the cart page, Here you will see a small box for using coupon. Just paste your promo/coupon code here and you will get an automatic discount.

What payment method is available for purchase course / product / service?

Betranced Supports different payment methods depending on the country and location of your account. Here are some examples :
PayPal, Bank Transfer, Stripe (Visa, MasterCard, Pioneer Card etc.)

Service Provider FAQ

Why should I sell on Betranced?

We have more than thousands registered clients and our monthly page visit number is more than 120,000. we are the strongest partner to take your products/services/courses to customers all over the world

Where can I publish course?

You should first go to your account dashboard. At the bottom of your account’s dashboard you’ll find a “Add New Course” button.



Click on the button and you will be redirected to the course creation page. Here you can create and publish course as an instructor

I am registered as a service provider but my account not enable to sell products/service

After completing the registration as a service provider, you should be able to sell your product/service. Unfortunately, if your account is not enabled for selling, then please send us an Email or message us using Live chat. We will enable selling feature in your account within 24 hours

Can I offer products, services, courses together on Betranced?

Yes, You can offer products, services, courses together on Betranced

Can I use coupon features for adding discount to my owned products?

Yes, You can create coupons. Using Betranced coupons could be a great way to attract new customers for any particular occasion on your online shop. For creating coupons go to your vendor dashboard > Coupons menus. Here you can create coupons independently.

How I can withdraw my selling revenue on Betranced?

To withdraw sales revenue, you should first go to your seller Account Dashboard>Withdraw Menu. Here you can send a withdrawal request to the Admin and the revenue will be sent to you within 2 business days.

Note: You must have a minimum of $100 in your Betranced seller account to request a withdrawal.

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